Book a visit

Pick a service, choose a time and tell us about your dog. You'll get a confirmation with your caregiver's name.

1. Choose a service

2. When?

Repeat

3. Pets at home?

4. Address & access

5. Add-ons & extras

Options available for Home Watch & Errands. Add or remove any time before the visit.

Before you book

The limits and disclosures that apply to this request — no surprises after checkout.

  • Minimum noticeBook at least 12 hours ahead for short visits. Shorter notice goes on a waitlist and may not be matched.
  • Booking windowVisits run 7am–8pm daily. Earlier or later slots carry an out-of-hours rate and depend on caregiver availability.
  • Availability limitsRequests are confirmed once a caregiver accepts — usually within a few hours. Weekends and holidays have limited spots.
  • Where we visitTrinity Mills, Midway, Frankford, Bent Tree, Bent Tree North, Bent Tree West, Prestonwood, Prestonwood Estates, Preston Highlands, Addison — plus up to 10 miles beyond, by arrangement.
  • Home accessWe need keys or codes handed over at least one day before the first visit.

Sign in to confirm your booking — it takes a few seconds. Everything you filled in here is saved and will be waiting when you come back.

Sign in to book

Quick answers to the questions people ask most before booking home watch & errands.

  • No — this is a 30-minute property check, not a pet-sitting visit. Pets left at home need a drop-in or sitting visit instead.

  • A walk round the property, doors, windows, taps and any signs of leaks, plus plants watered, mail and parcels brought in and bins moved as needed. A photo report confirms it all.

  • Alarm codes and access details must be provided before the first visit. They're stored with your booking and shared only with your assigned caregiver.

  • Every visit ends with a report in your account: a photo, a checklist of what was done (potty, food, water, medication, walk, playtime) and a short note from your caregiver. You're notified as soon as it's filed.